Before calling our office, please check our Medical Resources page for medication dosing and information on various common pediatric symptoms.
You can reach our answering service after hours for urgent issues by calling our usual daytime office number:
- Del Mar (858) 794-7337, push 1 to connect to answering service
- Carmel Valley (858) 755-7337, push 6 to connect to answering service
- 4S (858) 988-7337, push 1 to connect to answering service
There is an alternative number after hours that connects directly to our answering service in case our phones have issues:
- Del Mar (858) 284 3744
- Carmel Valley (858) 373-9261
- 4S (858) 210-7544
Please have the phone number for your pharmacy available if needed. For a list of local 24 hour pharmacies, click here . While we are happy to assist you and your sick child after hours, we ask that you reserve non-urgent calls to regular business hours. Routine questions, scheduling issues, and prescription refills should be discussed during the time that we are open. Thank you for understanding.
Most insurance carriers provide 24/7 nurse triage services. If you would like to utilize this service, please contact the appropriate number below:
Aetna: (800) 556-1555
Anthem Blue Cross: (800) 224-0336
Blue Shield of California: (877) 304-0504
Cigna: (800) 564-9286
Healthnet: (800) 893-5597
For any ingestion, call the poison control center directly at 800-222-1222 for immediate assistance.
Urgent Cares and Emergency Departments
The following are links to local Urgent Cares and Emergency Departments. We recommend verifying your insurance coverage for these with your carrier beforehand.
Rady Children’s Hospital Orthopedic Urgent Care Clinic: Note that this is now an appointment only clinic; it is no longer “walk-in”. Hour are 8AM-5PM Monday through Friday. Located in the Rady Children’s Medical Office Building, 3rd floor, at 3030 Children’s Way, San Diego, 92123. Here is their direct website to confirm hours of operations, as these have been changing during the COVID-19 outbreak.
Rady Children’s Hospital Behavioral Health Urgent Care (please see webpage for hours and instructions). This Behavioral Health Urgent Care serves children, teens and their families struggling with urgent emotional and/or behavioral concerns that pose a risk to their safety, or the safety of others, or significantly impair their daily lives.
*Please be aware that the only Rady’s Urgent Cares with X-ray capabilities are the Oceanside and Mid-City locations. For possible broken bones after hours, you will want to visit an emergency department, the Rady’s Orthopedic Urgent Clinic (M-F 1:30-9pm) or the Oceanside or Mid-City Urgent Cares.
Rady Children’s Hospital: 858-966-8800
Scripps La Jolla: 858-626-4123
Scripps Encinitas: 760-633-5601